The Perfect Welcome

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Terms and Conditions

Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.

Common items in a terms and conditions agreement allow you to:

Withdraw and cancel services, and make financial transactions.
Manage customer expectations, such as liability for information errors or website downtime.
Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
Disable user accounts.
Write down any other terms or conditions that protect you or your audience.

Return and Refund Policy

Return and Refund Policy for The Perfect Welcome

At The Perfect Welcome, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help.

1. Returns

Eligibility: Items must be unused, in their original condition, and in the original packaging to be eligible for a return.
Timeframe: You have 30 days from the date of delivery to initiate a return.
Non-Returnable Items: Custom orders, clearance items, and gift cards are not eligible for return.

2. Initiating a Return

To initiate a return, please contact our customer service team at customersupport@theperfectwelcome.com or +1-636-605-8994.

Provide have your order number and a brief explanation of the return request.

3. Return Process

Once your return request is approved, we will provide instructions on how to ship the item back to us.
You are responsible for covering the shipping costs unless the return is due to a damaged or incorrect item.

4. Refunds

Processing Time: Once the returned item is received and inspected, we will notify you of the status of your refund.
Refund Method: Approved refunds will be issued to the original method of payment within 7-10 business days.
Deductions: Shipping fees are non-refundable unless the return is due to our error.

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will arrange for a replacement or issue a refund, including shipping costs.

6. Exchanges

We currently do not offer direct exchanges. To exchange an item, please return the original item and place a new order.

7. Cancellations

Orders may be canceled within 24 hours of purchase if they have not yet been processed. Contact us at customersupport@theperfectwelcome.com to request a cancellation.

8. Questions or Concerns

If you have any questions about our return and refund policy, please contact us:

The Perfect Welcome
34 Cayden Roger Drive, Winfield, MO 63389
customersupport@theperfectwelcome.com
+1-314-605-8994